OUR WATER

Enjoy the convenience of high-quality water delivered to your home or office with exclusive pricing for Costco members!

HIGH-QUALITY WATER WATER

Healthy Hydration

Good hydration is important to good health. Getting water delivered to your home or business means you’ll always have refreshing, great-tasting bottled water on hand.

Purified Water

Purified bottled water1 is produced by distillation, deionization, reverse-osmosis or other purification processes and meets the U.S. Pharmacopoeia definition (23rd edition) for purified water. Regardless of the water source, the purification process removes or reduces various impurities to low levels for a crisp, clean taste.1

Spring Water

Spring water2 comes from an underground formation from which water flows to the earth's surface naturally. To qualify as spring water, it must be collected at the spring or through a borehole tapping the underground formation. Spring water comes from sources inspected and monitored by licensed geologists to ensure quality drinking water.2

GOVERNANCE

Ensuring Our
 Water Quality

Environmental, social, and governance principles are central to our commitment to sustainable growth. We meet food and beverage standards set by the FDA, IBWA, WQA, and state agencies to ensure safe drinking water for consumers.

Glass of water on table with FDA logo
FDA

U.S. Food and Drug Administration (FDA) Compliance

The FDA regulates bottled water products as a food and sets strict standards to protect consumers and ensure that our products are safe to drink. These standards are administered under the Federal Food, Drug and Cosmetic Act. All of our bottled water products meet all applicable FDA food and beverage regulations.

In addition, the FDA and other independent third-party auditing bodies periodically inspect our production facilities to ensure compliance with applicable state and federal bottled water regulatory standards.

Sunset over river with Member of Water Quality Association logo
MEMBER OF THE

Water Quality Association (WQA)

Comprised of 2,500+ members representing the residential, commercial and industrial water treatment industry, the WQA promotes better water quality worldwide. As a WQA member, we operate as a responsible company that meets all WQA standards set for water treatment and conditioning.

Primo Water Bottles being filled with IBWA logo
IBWA

International Bottled Water Association (IBWA) Compliance

As a member of the IBWA, we adhere to the organization's strict Bottled Water Code of Practice and its rigorous standards. All of our bottled water products meet all applicable IBWA standards, which in some instances are more stringent than those set by the FDA.

For example, we adhere to IBWA water reduction efficiency standards, and we select and carefully monitor our water sources to ensure consistent quality and sustainable yield.

Primo’s Water Quality

How It Works

We bottle water from the following water sources: springs, wells, artesian wells and treated municipal water.

Water surface of quality water source

WATER SOURCE

Water sources are carefully monitored and evaluated to ensure the water meets safety and quality.

Reverse Osmosis

WATER FILTRATION

Source water is filtered using reverse osmosis to remove impurities and disinfected with ultraviolet light and ozone.

Water bottle on bottling line

BOTTLING LINE

State-of-the-art bottling line uses digital, no contact filling nozzles for sanitization and to reduce water waste.

Woman scientist with water in beaker

Third-Party Water Quality Testing

Our bottled water production plants are inspected annually by independent, third-party organizations.

We use certified laboratories to perform extensive tests on our water sources and bottled water products to routinely monitor compliance with all applicable.

‎ Water Quality Reports

Spring Water
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Purified Water
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Artesian Water
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Alkaline Water
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Our Service

We are here for you.

Our customer service is as refreshing as our water! Not only do Costco members enjoy special pricing, you also have a customer care team dedicated to your needs.

Plus, we make ordering easy – you can call or order online. Once you place your initial order you can also use our My Water+ app to manage your recurring order and delivery schedule.

  1. Purified Water Quality Report


  2. Spring Water Quality Report



  3. Artesian Water Quality Report


*Pricing valid for current Costco Members only. Entry into Service Agreement required to receive stated pricing. Delivery fee, bottle deposits, paper invoice fees, and late fees may apply. Customer subject to CA CASH REFUND or applicable state bottle deposits on all cases. Not available in all areas.

Dispenser may be rented for an additional cost and selection is subject to availability. Water type subject to availability. Offer available for a limited time only. Service provided by DS Services of America, Inc., dba Primo Water North America.

†Based on the expected lifetime use of one Primo Water 5-gallon bottle compared to the equivalent volume of water in single-use water bottles.

Customer subject to CA CASH REFUND or applicable state bottle deposits on free and purchased cases.

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