SUSTAINABILITY
We believe Every Drop Counts® in inspiring a healthier planet.
OUR IMPACT IN ACTION
Primo Water™ is committed to doing our part for the planet by protecting our natural resources and actively working to reduce our carbon footprint—because creating a greener world means making every drop count.
Reduced Emissions
~25% Reduced Carbon Emissions Since 2020.
Our Fleets
Low carbon technology across ~ 15% of our North American fleet, saving ~ 10% CO2 for every truck replaced.
Cleaner Energy
We’ve purchased over 13,000 MWh of renewable energy since 2020.
Practicing Sustainable Water Consumption
Water is a finite resource, so we must be mindful of our sourcing, bottling, and packaging practices. By implementing water-saving measures and improving operational efficiency, we contribute to conserving this precious resource.
Water & Land Stewardship
We were the first company to achieve Alliance for Water Stewardship (AWS) certification for a spring source with a commitment to enterprise-wide verification.
Diversification of Water Sources
Building water resiliency through multiple approved sources for our bottling plants, using less than 20% of our permitted wells & natural springs in the US.
Water Efficiency
In 2023, we improved our North American water efficiency ratio by 2.5% saving an estimated 20 million gallons.
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Circular PackagingReusable Bottles
Primo Water bottles are cleaned, sanitized, refilled and reused, saving the equivalent of 10 pounds of virgin plastics with every 5-Gallon bottle exchanged.*
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Circular Packaging100% Recyclable Materials
Our 3- and 5-gallon plastic packaging, bottles and caps are 100% recyclable. Plus, we are committed to making 50% of our bottling plants zero waste by 2030.
2030 Commitments
Strategic initiatives help us pave the way for a more sustainable future. Primo Water’s environmental strategy is overseen by our sustainability governance structure, and includes reducing climate change impacts, sourcing water responsibly, and integrating circular economy principles in our business models.
Strategic initiatives help us pave the way for a more sustainable future. Primo Water’s environmental strategy is overseen by our sustainability governance structure, and includes reducing climate change impacts, sourcing water responsibly, and integrating circular economy principles in our business models.
50% Zero-Waste Plants by 2030 20% Better Water Efficiency by 2030*
* Compared to 2021 levels.
“We thank all our associates for their continued hard work and dedication and our investors for their ongoing support, as we continue our sustainability journey.”
— Robbert Rietbroek CEO of Primo Brands
We are here for you.
Our customer service is as refreshing as our water! Not only do Costco members enjoy special pricing, you also have a customer care team dedicated to your needs.
Plus, we make ordering easy – you can call or order online. Once you place your initial order you can also use our MyWater+ app to manage your recurring order and delivery schedule.
Our customer service is as refreshing as our water! Not only do Costco members enjoy special pricing, you also have a customer care team dedicated to your needs.
Plus, we make ordering easy – you can call or order online. Once you place your initial order you can also use our MyWater+ app to manage your recurring order and delivery schedule.
*Pricing valid for current Costco Members only. Entry into Service Agreement required to receive stated pricing. Delivery fee, bottle deposits, paper invoice fees, and late fees may apply. Customer subject to CA CASH REFUND or applicable state bottle deposits on all cases. Not available in all areas.
Dispenser may be rented for an additional cost and selection is subject to availability. Water type subject to availability. Offer available for a limited time only. Service provided by DS Services of America, Inc., dba Primo Water North America.
†Based on the expected lifetime use of one Primo Water 5-gallon bottle compared to the equivalent volume of water in single-use water bottles.
Customer subject to CA CASH REFUND or applicable state bottle deposits on free and purchased cases.
*Based on the expected lifetime use of one Primo Water 5-Gallon bottle compared to the equivalent volume of water in single-use water bottles.